Saturday, August 12, 2006

CANDOUR IN THE WORKPLACE

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Candour is the quality of being honest and straightforward in attitude and speech. It is also the ability to make judgments free from discrimination or dishonesty.


Lack of candour is a hindrance to an organisation’s growth. It reveals a reluctance to hold others accountable for their performance or behaviour.


The benefits of practicing candour in an organisational milieu are immeasurable.


Candour builds, maintain or restores trust. Building trust is critical for an organisation. A manager should go out of his way to build trust between different stakeholders in an organisation.


It ensures an atmosphere of accountability, involvement and transparency.


Candour allows all stakeholders to watch, understand and participate in decision making.


This in turn permeates a sense of ownership, which in turn escalates involvement.


It reduces disagreements based on incomplete and erroneous information.


Therefore make total candour the operational goal of an organisation.


But candour alone cannot build trust.


The stake holders must visibly see competent decisions are being made.



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